Account & Data Deletion Policy ACTIVE

How to Request Deletion of Your Account and Personal Data

At Ulily, we are deeply committed to protecting your privacy and data rights. This policy outlines your rights regarding account deletion and explains the process for requesting permanent removal of your personal data from our systems.

About This Policy

This policy is provided by Ulily, the developer of the Google Play application "Ulily" (referred to as "Ulily-You link Me", "we", "us", or "our").

We are committed to complying with data protection regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws that grant users the right to request deletion of their personal data.

How to Request Account Deletion

To request deletion of your Ulily account and associated data, please follow these steps:

1

Send an email from the address associated with your Ulily account to:

2

Use the exact subject line: Account Deletion Request to ensure proper handling

3

Clearly include your Ulily account ID or registered email address in the email body for identification purposes

4

Optionally specify if you would like to receive a confirmation of data deletion or if you have any special requests regarding specific data types

Processing Timeline

Standard Processing Time

We will process your request and permanently delete your account and all related data within 5 business days of receiving a properly submitted request. You will receive a confirmation email once the deletion process is successfully completed.

For complex requests involving multiple data sources or legal compliance reviews, processing may take up to 30 days as permitted by applicable regulations.

Data That Will Be Deleted

When you request account deletion, the following categories of data will be permanently removed from our active systems and backups according to our data retention policies:

Profile Information
Chat & Message History
Uploaded Media & Files
Account Settings & Preferences
Usage Analytics & Activity Logs
Contact Information
Social Connections & Network Data
Personal Preferences & Favorites

Important Considerations

Please Read Carefully Before Proceeding

Contact Information

Developer: Zlina

Email:

Registered Business Address:

Block 1, Yinghai, No. 8
wuxisha Road, Shatin District
Hong Kong

For general inquiries not related to account deletion, please use our in-app support feature.

Need immediate assistance with your account deletion request? Contact our support team →